can’t enter family sharing

i got the invite, and when i click on the accept button it says that im already in a family, but i’m not and because of that i can’t get in the family sharing i was invited to

Posted on Oct 15, 2023 1:33 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 7:00 AM

Hi carol_010,


There's some information at the bottom of this resource that may be helpful: Set up Family Sharing

If you can't accept the invitation
If you can't accept the invitation, check if someone else joined a family with your Apple ID. Remember, you can only join one family at a time, and you can only switch to a different family group once per year.

It's also a good idea to just confirm that you're not in a Family Sharing group. You can do that and leave the group with these steps: Leave Family Sharing

On your iPhone, iPad, or iPod touch
1. Go to Settings.
2. Tap Family. If you don't see Family, tap your name, then tap Family Sharing. 
3. Tap your name.
4. Tap Stop Using Family Sharing.

Regards.


1 reply
Question marked as Top-ranking reply

Oct 16, 2023 7:00 AM in response to carol_010

Hi carol_010,


There's some information at the bottom of this resource that may be helpful: Set up Family Sharing

If you can't accept the invitation
If you can't accept the invitation, check if someone else joined a family with your Apple ID. Remember, you can only join one family at a time, and you can only switch to a different family group once per year.

It's also a good idea to just confirm that you're not in a Family Sharing group. You can do that and leave the group with these steps: Leave Family Sharing

On your iPhone, iPad, or iPod touch
1. Go to Settings.
2. Tap Family. If you don't see Family, tap your name, then tap Family Sharing. 
3. Tap your name.
4. Tap Stop Using Family Sharing.

Regards.


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can’t enter family sharing

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