When I share pictures from photos to post as story in Instagram It does not get upload

When I tried posting one of picture from photos app to Instagram as story it takes me to interface where usually uploading of story takes place like as usual but after you click your story you come back and when you check back again the story is not been created itself

btwn I’m using iPhone 13 and I updated to ios 17.0.3

iPhone 13 Pro Max, iOS 17

Posted on Oct 15, 2023 1:43 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2023 7:15 AM

Hi sanjan16,


Just to confirm, does that only happen with Instagram or other apps as well? That information will help us plan how to proceed.


If the issue only happens with Instagram, we would suggest reaching out to the app developer, so they can assist you with their app.


This link explains how to contact an app developer, and may be helpful: How to contact an app developer


When to contact an app developer for help

* If an app isn't working, but the issue doesn't affect other apps
* If you can't use an in-app purchase, such as a bonus game level or "remove ads" 

Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
In the App Store on iPhone, you can find the App Support button below the reviews.


Thanks!

1 reply
Question marked as Top-ranking reply

Oct 16, 2023 7:15 AM in response to sanjan16

Hi sanjan16,


Just to confirm, does that only happen with Instagram or other apps as well? That information will help us plan how to proceed.


If the issue only happens with Instagram, we would suggest reaching out to the app developer, so they can assist you with their app.


This link explains how to contact an app developer, and may be helpful: How to contact an app developer


When to contact an app developer for help

* If an app isn't working, but the issue doesn't affect other apps
* If you can't use an in-app purchase, such as a bonus game level or "remove ads" 

Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
In the App Store on iPhone, you can find the App Support button below the reviews.


Thanks!

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When I share pictures from photos to post as story in Instagram It does not get upload

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