Sonoma causing mirroring to freeze

After updating to Sonoma on our new Mac, we now experience random freezes while mirroring Mac to TV for screening purposes. Did not happen on Ventura. Oddly enough, the first occurrence showed our Mac frozen on one screen, while the TV continued to play as normal, but we couldn't control the mouse, keyboard so it was stuck this way. This has repeated but also with both screens freezing with no control. The freezes can last at least 5-10 minutes and most times the freeze lifts with an unexpected restart.


Any suggestions on how to resolve this issue, or is it just something we have to wait for Apple to come up with a fix? Thinking others must be having this issue???



iMac 24″, macOS 14.0

Posted on Oct 15, 2023 6:07 AM

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Posted on Oct 16, 2023 3:55 AM

I meant that if you had a different TV or HDMI monitor, you could try to see if the same happened.

Another to try, if possible, is a different HDMI cable.


What is your mac model? Does it have a direct HDMI port (like a recent MBP or Mini), or do you use some adapter from USB-C to HDMI, or an external dock with several ports including HDMI?


There could also be some software conflict. Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

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Question marked as Top-ranking reply

Oct 16, 2023 3:55 AM in response to Tamlouie

I meant that if you had a different TV or HDMI monitor, you could try to see if the same happened.

Another to try, if possible, is a different HDMI cable.


What is your mac model? Does it have a direct HDMI port (like a recent MBP or Mini), or do you use some adapter from USB-C to HDMI, or an external dock with several ports including HDMI?


There could also be some software conflict. Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

Oct 30, 2023 6:43 AM in response to Luis Sequeira1

Hi again Luis Sequeira1, I wanted to circle back around since you were the most responsive continually (although I am also grateful to everyone that responded with such great info!). I was able to talk to support and that very day Apple had added an update, so we are testing if that would resolve issue. It appears to be an issue with using Chrome to screen. It does not happen with Safari. Looks like I will still need to wait until Apple gives another fix for this issue because it is still freezing with Chrome.🫤 Very odd. The Mac screen freezes on whatever was being streamed just like before, but now the TV will continue to stream.


I really hope they get it worked out soon.

Oct 18, 2023 1:36 PM in response to Tamlouie

Just FYI— this is one of a HOST of kernel panic-inducing core service bugs that Apple seemed to have no compunction pushing out to Public Release. In this case specifically, it is a very clear problem with the way macOS 14 is running the WindowServer process on M1/M2 Macs. This one process seems to be the primary service that is panicking out for HDMI connections via C-hubs, any use or in some cases simply launch of VLC, waking from sleep, screensaver issues, etc. I’ve had to hunt all over to aggregate the different posts among forums all of we affected users are threading on between here StackX, Reddit, and the obscure Apple junkie forums— but as of ten minutes ago, per a reliable poster, Apple is ostensibly “very aware” of the problems per standard non-acknowledgment acknowledgment, which is their historical modus operandi for saving face. ”Don’t address it until people start making enough noise to impact the stock value” is obviously the philosophy out of Cupertino. A forum user I trust implicitly finally got clarity early today and has indicated that the issues Apple Support has been ostensibly slammed with will require pushing out a supplemental update (per high-level Apple Support after the specialist had to escalate) and as far as when that will happen
 you already know it’s TBA.

Jan 17, 2024 12:49 PM in response to Tamlouie

I upgraded my M1 Pro today but encountered the same issue. After several hours, I managed to switch from mirror mode to extend mode, which stopped the laptop from freezing. I also tried both HDMI and USBC but same problem. However, I need the mirror mode, and it's perplexing that this issue, which has been affecting users for months, still lacks a resolution. 😲

Feb 19, 2024 3:48 AM in response to VenkatGEM

However, it is only a temp solution. Sometimes system freezes.

Why this is the issue in the first place?? I have M1 MacBook Pro M1 MAX Processor, 64GB RAM. Even with a 4K Sony TV MacBook reverts to ProMotion instead of 50/60Hz and then everything freezes. If I disconnect the external monitor, in about 45 seconds I see the login screen.

I make presentations only by Main/Extended display method. I am not able to do demos using cursor movement, which requires mirroring.

Hello Apple? Anybody there to solve this??

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Sonoma causing mirroring to freeze

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