For a while now I haven't been able to access a streaming site from Safari. Everything works perfectly on Chrome (which I had to install because of this problem). I'm on a Macbook Air M1 2020 on MacOS Sonoma 14.0
I already saw a discussion on the Apple forum which said to do:
System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.
But in my case no-one proxy is set :/
MacBook Air 13″, macOS 14.0
In that case I'd contact whoever is responsible for that streaming site. Something about it is not communicating with Safari. It's probably related to Cloudflare.
If you are morbidly curious you might try enabling Safari's Develop menu, and select Show Web Inspector. It will readily identify the page components that are "timing out"... but you won't be able to do anything about it. Only its developer can do that.
Use the developer tools in the Develop menu in Safari on Mac
That message indicates an issue with the website behind Cloudflare, and not a problem with your client.
Your Mac is working, Safari is working, the website behind Cloudflare just doesn’t want to work for you.
As a potential work-around, clear cookies and saved data.
Disable Private Relay too, if that’s enabled.
I’d remove all of the add-on security apps, and networking apps, including Tor, remove all Safari extensions, and the remove whatever other add-on cleaners and accumulated add-on security apps here. Restart through Safe Mode, too. And unfortunately, sometimes extracting these add-on apps can be problematic.
MrHoffman wrote:
Contact the website.
FWIW, the Cloudflare docs are pointing pretty solidly at a website error:
https://community.cloudflare.com/t/community-tip-fixing-error-502-504-bad-gateway/44008
Per that, the website is seemingly failing (with Safari), and it's getting displayed to you via Cloudflare.
I contacted the website, and they resolved the issue. Thanks for the help :D
Read If Safari doesn't open a page or work as expected on your Mac - Apple Support for a few suggestions. Some of them are more useful than others.
No one ever needs to install Chrome. If you can't get Safari to work, try Brave:
Uninstall Google.
So I have :
I then rebooted into safe mode. Unfortunately, the site is still inaccessible from Safari (But works well on Chrome) :/
Contact the website.
So. I read the entire page you provided me with. In vain, the site I am trying to access still does not work on Safari. I just installed Brave and it doesn't work either.. I'm stuck using Chrome again :/
To do the test I also installed Mozilla and Tor. that doesn't work either. It only works on Chrome.
Note that I can access it from Safari on my iphone. I'm lost.
What I don't understand is that a few months ago I could access it from Safari.
I put a screenshot of the page.
I had a VPN but it was never activated. So I deleted it. I don't have antivirus.
I just restarted in safe mode. Unfortunately I still can't access my site, except with Chrome..
Am I to understand this is your site? You are its developer? That's new information.
I'll try what you said. But why I can access with chrome ? and not with other browser ?
no, not at all, it's a streaming site ^^'
I'll try x)
Thank you anyway for your help !
👍
Now get rid of Google 😄
504 Gateway timeout only on safari
