How to update my iPhone

My phone is messed up so i want to update it and see if it will help

Posted on Oct 15, 2023 9:17 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2023 10:04 AM

Hello,


It would help if you were more descriptive than "messed up". Include the exact model device you have and the system version it is running.


There are different ways to ensure the highest iOS that your device will support is installed on your device.


Any equipment currently running iOS 12.5.7 can't be updated to anything higher.

An iPhone 5S, 6, or 6plus, will only update to iOS 12.5.7

iPhones 6S through 7, and SE(gen. 1), will currently only update to iOS 15.7.9

An iPhone 8 and X will only update to the latest iOS, 16.7

iPhones SE (2nd and 3rd gen), XR, XS and higher will update to iOS 17.0.2


This support article has instructions about updating an iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support Read the article for recommended criteria for being able to use wireless updating.


You can also use Mac and PC computers to update system software --> Update iOS on iPhone - Apple Support


If you want a video about doing this, follow this link —> https://www.youtube.com/watch/1FcE86kwODQ


When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date (and can't go any higher) and won't install anything. If you want to run a higher system version than your current device is capable of running, you need to buy a newer device.


For a list of equipment supporting iOS 17 and iPadOS 17, read this article --> iOS 16 and iPadOS 16 are compatible with these devices - Apple Support


3 replies
Question marked as Top-ranking reply

Oct 15, 2023 10:04 AM in response to Bananapower1234

Hello,


It would help if you were more descriptive than "messed up". Include the exact model device you have and the system version it is running.


There are different ways to ensure the highest iOS that your device will support is installed on your device.


Any equipment currently running iOS 12.5.7 can't be updated to anything higher.

An iPhone 5S, 6, or 6plus, will only update to iOS 12.5.7

iPhones 6S through 7, and SE(gen. 1), will currently only update to iOS 15.7.9

An iPhone 8 and X will only update to the latest iOS, 16.7

iPhones SE (2nd and 3rd gen), XR, XS and higher will update to iOS 17.0.2


This support article has instructions about updating an iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support Read the article for recommended criteria for being able to use wireless updating.


You can also use Mac and PC computers to update system software --> Update iOS on iPhone - Apple Support


If you want a video about doing this, follow this link —> https://www.youtube.com/watch/1FcE86kwODQ


When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date (and can't go any higher) and won't install anything. If you want to run a higher system version than your current device is capable of running, you need to buy a newer device.


For a list of equipment supporting iOS 17 and iPadOS 17, read this article --> iOS 16 and iPadOS 16 are compatible with these devices - Apple Support


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How to update my iPhone

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