How to cancel the Lensa AI app if it’s not listed under subscription?

I got the Lensa AI app through the Apple Store today. It has a free trial period. After using it once I realized that it didn’t give me the results I wanted. Now I want to cancel my subscription before my free trial expires so I’m not charged the $49. Unfortunately, when I go to my subscriptions list in settings I can’t find the Lensa AI app listed anywhere. How can I cancel this if it’s not listed?

iPhone 13 Pro Max, iOS 17

Posted on Oct 15, 2023 9:48 AM

Reply
1 reply

Oct 16, 2023 11:13 AM in response to Ksalaman

Hey Ksalaman,


Were you able to follow the steps in the section "Can’t find the subscription that you want to cancel?" in the guide you recently viewed? Here's that link, just in case: If you want to cancel a subscription from Apple - Apple Support


If so, and if you're still not able to locate the subscription, you'll want to reach out to Apple Support to look into this with you more: Get Support


Thanks for participating in Apple Support Communities.


Take care!

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How to cancel the Lensa AI app if it’s not listed under subscription?

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