I can't access my emails on my iPad

Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 

Microsoft accounts include live.com, outlook.com and hotmail.com domains.

If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.

More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

What message, exactly, is on the iPad's screen that you need help with?

~Lyssa

What are you signing in to? Are you doing initial setup of the iPad? Something else?

~Lyssa

have you tried their webclient for hotmail?

https://outlook.live.com/

I am unable to access my emails. It shows that I have thousands of mail but when I try to enter. To read the mail, when I tap it, it says there is no mail available. How do I fix this?

my smart phone shows that I have thousands of mail however, when I try to access them, it says there are no mail available. How do I get my mail?