Apps not working

My apps have quit working

iPhone 12, iOS 16

Posted on Oct 15, 2023 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2023 4:25 PM

Hello Tigerpaws2,


This page can help provide some steps that may be able to resolve issues with apps not opening: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help
• If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
• If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
• If you bought the app recently and you no longer want it, you can also request a refund.


Cheers.

2 replies
Question marked as Top-ranking reply

Oct 16, 2023 4:25 PM in response to Tigerpaws2

Hello Tigerpaws2,


This page can help provide some steps that may be able to resolve issues with apps not opening: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help
• If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
• If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
• If you bought the app recently and you no longer want it, you can also request a refund.


Cheers.

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Apps not working

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