activation lock help

activation lock help

i had forgotten my i cloud password so i had done reset and now while i am entering my password it showing that u cannot be used to unlock this i phone


iPhone 11

Posted on Oct 16, 2023 2:19 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 2:26 AM

Did you already try to log into your iCloud account, sign in with your Apple ID and password, select the iPhone from the list of registered devices and click on "Remove from Account"?

After that you can set up your iPhone again.


In case this does not work and you have proof of purchase documentation, you will have to request the removal of the Activation Lock by the official Apple Support:

Additional Support - Activation Lock

2 replies
Question marked as Top-ranking reply

Oct 16, 2023 2:26 AM in response to kadapa80

Did you already try to log into your iCloud account, sign in with your Apple ID and password, select the iPhone from the list of registered devices and click on "Remove from Account"?

After that you can set up your iPhone again.


In case this does not work and you have proof of purchase documentation, you will have to request the removal of the Activation Lock by the official Apple Support:

Additional Support - Activation Lock

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activation lock help

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