My picture is not showing up on my external camera?

Using USB Live external camera and my picture does not show when using teams or zoom.


Posted on Oct 16, 2023 7:16 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2023 8:08 AM

Hi PatrickSB,


It sounds like you're having an issue with an external camera on your MacBook Pro. If so, for help with the camera test the steps below found in the article here: Choose an external camera on Mac - Apple Support


"Choose an external camera on Mac

Many Mac computers have a built-in camera located near the top edge of the screen, but you can also use an external camera with your Mac—including the the camera on recent iPhone models.


  1. Connect the camera to your Mac using the appropriate cable or wirelessly (depending on the camera).
  2. Open an app that captures video, then do one of the following:
    • FaceTime: Click Video in the menu bar, then choose a camera.
    • Photo Booth: Click Camera in the menu bar, then choose a camera.
    • QuickTime Player: Choose File > New Movie Recording, hold the pointer over the window, click the down arrow , then choose a camera.
    • Head pointer accessibility feature: Choose Apple menu  > System Settings, then click Accessibility  in the sidebar. (You may need to scroll down.) Click Pointer Control, click the info button  next to “Head pointer,” click Camera Options, then choose a camera.
    • Third-party apps: You may be able to use your external camera with third-party apps you downloaded from the App Store. To find out how, read the developer’s instructions or explore the app’s menus and settings."



You can also find helpful steps here: If nothing happens when you connect a camera to your Mac



Cheers.


1 reply
Question marked as Top-ranking reply

Oct 17, 2023 8:08 AM in response to PatrickSB

Hi PatrickSB,


It sounds like you're having an issue with an external camera on your MacBook Pro. If so, for help with the camera test the steps below found in the article here: Choose an external camera on Mac - Apple Support


"Choose an external camera on Mac

Many Mac computers have a built-in camera located near the top edge of the screen, but you can also use an external camera with your Mac—including the the camera on recent iPhone models.


  1. Connect the camera to your Mac using the appropriate cable or wirelessly (depending on the camera).
  2. Open an app that captures video, then do one of the following:
    • FaceTime: Click Video in the menu bar, then choose a camera.
    • Photo Booth: Click Camera in the menu bar, then choose a camera.
    • QuickTime Player: Choose File > New Movie Recording, hold the pointer over the window, click the down arrow , then choose a camera.
    • Head pointer accessibility feature: Choose Apple menu  > System Settings, then click Accessibility  in the sidebar. (You may need to scroll down.) Click Pointer Control, click the info button  next to “Head pointer,” click Camera Options, then choose a camera.
    • Third-party apps: You may be able to use your external camera with third-party apps you downloaded from the App Store. To find out how, read the developer’s instructions or explore the app’s menus and settings."



You can also find helpful steps here: If nothing happens when you connect a camera to your Mac



Cheers.


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My picture is not showing up on my external camera?

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