Can't control volume on my iPod

Hi pamcrenshaw,

Thank you for clarifying. To use your index finger to swipe up or down on the Touch control to adjust the volume, you would need AirPods Pro (2nd generation) as noted in the article below:

Pause, skip, and adjust volume with your AirPods and AirPods Pro

For AirPods (3rd generation) as noted:

•To turn the volume up or down, say "Hey Siri," then say something like "Turn up the volume" or "Turn down the volume." Or drag the volume slider in the app that you're listening to, on the Lock Screen, or in Control Center. You can also open Now Playing on your Apple Watch and turn the Digital Crown to make your AirPods Pro or AirPods (3rd generation) louder or quieter.

Hope this helps!

Have a great day.

Hello pamcrenshaw,

Thanks for reaching out to Apple Support Communities. We see you have some questions about not being able to control the volume on your iPhone, and we'd like to help. The following link may be able to assist, as it walks through restart your device: Restart your iPod touch - Apple Support

Let us know if the issue remains after.

Regards.