iPad upgrade

Just got new iPad 10th generation. Upgrade is ‘easy’ if moving from 17.03 to 17.03. The new iPad was not at 17.03 but the old was. Now they are both at 17.03. How can I continue the ‘easy’ setup - not all apps have moved although I did back up my old to iCloud?

iPad (10th generation)

Posted on Oct 16, 2023 4:11 PM

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Question marked as Top-ranking reply

Posted on Oct 17, 2023 12:39 PM

Hi jimlauraeye,


It's unclear from your post if that update to the new iPad occurred as part of the migration of data or if the device is already set up.


If you have not completed the initial set up process yet, continue to follow the on screen prompts and steps as outlined in Use Quick Start to transfer data to a new iPhone or iPad.


If that process is finished, you may sync data using iCloud or a computer but to return to the setup phase you describe would require erasing the iPad back to factory default settings and starting over. If that is preferable see How to factory reset your iPhone, iPad, or iPod touch for the process and note anything not backed up on the iPad currently will be permanently lost.


Regards.

1 reply
Question marked as Top-ranking reply

Oct 17, 2023 12:39 PM in response to jimlauraeye

Hi jimlauraeye,


It's unclear from your post if that update to the new iPad occurred as part of the migration of data or if the device is already set up.


If you have not completed the initial set up process yet, continue to follow the on screen prompts and steps as outlined in Use Quick Start to transfer data to a new iPhone or iPad.


If that process is finished, you may sync data using iCloud or a computer but to return to the setup phase you describe would require erasing the iPad back to factory default settings and starting over. If that is preferable see How to factory reset your iPhone, iPad, or iPod touch for the process and note anything not backed up on the iPad currently will be permanently lost.


Regards.

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iPad upgrade

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