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I received my trade in box but it doesn’t contain a return shipping label

the return shipping label is missing from the return box I received in the mail

iPhone 15 Pro, iOS 17

Posted on Oct 16, 2023 5:12 PM

Reply
3 replies

Mar 27, 2024 10:41 AM in response to Lassiter91

I had the same problem. No return label under the UPS delivery label. Even took the box to UPS store and they had no idea about Apple trade-ins. Called the 1-800 Apple Support number, told the AI chat the problem, it verified my iMac type, asked the trade-in order number, and forwarded me to a human representative. She then checked the trade-in order number and I was issued a label (this time FedEx) via email within one hour. Apple should be aware these 3rd party vendors are not supplying needed labels!

I received my trade in box but it doesn’t contain a return shipping label

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