How can I refund an app on App Store?

scammed by a deceptive app

How can the app store be refunded

[Re-Titled by Moderator]

iPhone X, iOS 16

Posted on Oct 16, 2023 5:49 PM

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3 replies

Niel

Community+ 2025

Level 10

741,185 points

Oct 16, 2023 5:51 PM in response to heavy_li

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

(245832)

heavy_li Author

Level 1

4 points

Oct 16, 2023 6:41 PM in response to heavy_li

this App noted free trail for 3 days , but when I pressed the trail button it poped up payment subscription dialog box , I habitually double clicked the button on the right twice, and then directly paid through my face, which resulted in a deduction of 298 yuan.

I am certain that this app is deceptive because many users have been deceived, There are many negative reviews on this app:

heavy_li Author

Level 1

4 points

Oct 16, 2023 6:09 PM in response to Niel

Apple has rejected my refund request twice

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How can I refund an app on App Store?