Phone stays on after updating
I updated to iOS 17.0.3 and now my phone stays on unless I force it off. I have my auto-lock set to 30 seconds. I have an iPhone 13 and it’s never done this before. Is there anything I can do?
iPhone 13, iOS 17
User profile for user:
Matthew_J5
User level:
Community Specialist
Hello AJ2Cats,
Thank you for posting to Apple Support Communities.
We understand that your screen won't go to sleep after updating.
Has the iPhone been restarted lately? If not, let's have you restart:
- "Press and hold either volume button and the side button until the power-off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off.
- To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."
Restart your iPhone - Apple Support
If you're still having this issue after restarting, we recommend getting ahold of Apple Support for additional troubleshooting: Get Support
Take care.