losmendels2

Q: Credit Card is Declined

I've been having a problem for the past few days. Every time I try to make a purchase, my credit card is declined. I have used this credit card for purchases for years. I spoke to my bank and there is no reason for the card to be declined. I have tried using other cards and even Pay Pal. Itunes is declining all methods of payment for my account. I sent in an inquiry using itunes support and have heard nothing. Is there a number to call to solve this?

Windows Vista

Posted on Aug 21, 2010 11:39 AM

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Q: Credit Card is Declined

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  • by vernell shena,

    vernell shena vernell shena Aug 11, 2016 9:17 AM in response to stylinexpat
    Level 1 (8 points)
    iTunes
    Aug 11, 2016 9:17 AM in response to stylinexpat

    We are now in 2016 and the problem remains exactly the same, if it is a bug it has a long life for sure. No sign of intention to be repaired.

  • by sesama1,

    sesama1 sesama1 Aug 18, 2016 2:47 PM in response to losmendels2
    Level 1 (4 points)
    Aug 18, 2016 2:47 PM in response to losmendels2

    Same problem here. Both credit cards from same bank, one AMEX, one VISA. Same billing address and ZIP code. The only thing verified by Apple is the ZIP code. Typing in any address in lines 1 or 2, or even any city and state makes no difference. AMEX works fine, VISA gets: "Your credit card was declined." message. Bank doesn't know what to do about it. I've been in contact with an iTunes support supervisor, but she also cannot identify the problem.

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