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iphone not backing up on icloud or computer.

My wife's phone will not backup on the cloud or on the computer. She has 256 memory. I have updated, reset, phone and computer several times since Saturday. I bought new iPhone 15 and transferred data successfully after several attempts. Still can’t backup on either. iCloud backup adds another hour as estimated time and now says 15 hours and it has been backing up for 18 hours now


iPhone 15 Pro Max

Posted on Oct 17, 2023 3:41 AM

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Posted on Oct 17, 2023 3:54 AM

Try a backup with iTunes on the computer, if it's a reset it could be d/l the latest IOS so it's taking a long time

Back up your iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

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iphone not backing up on icloud or computer.

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