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Jpete7579 Author

Level 1

4 points

Subscriptions

I am being charged for a subscription that I cancelled and also does not show up on my list of active subscriptions in my Apple account. How and why?

iPhone 14 Pro

Posted on Oct 17, 2023 4:23 AM

Top-ranking reply

Raicya

Level 10

209,061 points

Posted on Oct 17, 2023 5:32 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

Or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

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