Lost my Airpods case

I bought my AirPods 21.9.2023 but unfortunately i lost my airpods case … what should i do? Could you please tell me can i use warranty or any other thing such as this? I bought from Costco shop.. that was 2nd generation Airpods. I tested the Find My option but I couldn't see the case and it was not useful

iPhone 14 Pro Max

Posted on Oct 17, 2023 8:28 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2023 8:14 AM

Hi Mahsa-hp,


Thanks for using Apple Support Communities. We understand you lost your AirPods case, and we're happy to shares some information to help. Check out the resources below for assistance.


  1. Make sure you've attempted to locate the case with the steps from this related article you used to reach Apple Support Communities: Find your lost AirPods with Find My - Apple Support
  2. If you are unable to find the case, you can see how to order a replacement here: AirPods Repair & Service - Apple Support AppleCare+ for Headphones does not cover lost or stolen AirPods.


Thanks.


1 reply
Question marked as Top-ranking reply

Oct 18, 2023 8:14 AM in response to Mahsa-hp

Hi Mahsa-hp,


Thanks for using Apple Support Communities. We understand you lost your AirPods case, and we're happy to shares some information to help. Check out the resources below for assistance.


  1. Make sure you've attempted to locate the case with the steps from this related article you used to reach Apple Support Communities: Find your lost AirPods with Find My - Apple Support
  2. If you are unable to find the case, you can see how to order a replacement here: AirPods Repair & Service - Apple Support AppleCare+ for Headphones does not cover lost or stolen AirPods.


Thanks.


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Lost my Airpods case

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