Horizontal lines on iPhone 13pro

whenever I lock my iPhone screen it pauses and there’s two horizontal white lines that appear before the screen goes off, it occurs all the time and I’ve updated it to ios 17 as well! This issue is occurring since a month and I’ve tried hard reset, reset all settings and updating. Nothing is happening and every time I lock my phone and open it the lines appear and then quickly disappear. Please help.

iPhone 13 Pro

Posted on Oct 17, 2023 9:00 AM

Reply
1 reply

Oct 18, 2023 8:15 AM in response to dhvani15

Hi there dhvani15,


Do these lines appear in every app and on every screen of your iPhone? If so, service is the next best step since the issue could be hardware-related. This link will help you get started: iPhone Repair & Service - Apple Support


If they only appear when locking or unlocking your iPhone, it's possible the issue isn't hardware. If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Horizontal lines on iPhone 13pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.