I accidentally clicked on the Family tab in settings and a “Network Error” screen has popped up and will not go away despite clicking on the OK button on the error screen. I can not restart, log out or get back to my settings screen because of the “Network Error” message. How do I fix this and get the error message off my screen?
MacBook Pro 13″
Hey lndnurseang,
Since you're having issues restarting your Mac, let's try force shutting down by holding down the power button for about 5 seconds or longer until the Mac shuts down. Once that has been done, power it back on, log in to your account, and try again.
If the issue persists, try booting up in safe mode and see if it makes a difference: Use safe mode on your Mac - Apple Support
Depending on the type of Mac you have, try the following steps below:
If you're using a Mac with Apple silicon
1. Shut down your Mac.
2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
5. Log in to your Mac. You might be asked to log in again.
If you're using an Intel-based Mac
If you're not using a Mac with Apple silicon, you're using an Intel-based Mac.
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac.
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window. If you can't start up in safe mode, make sure that your Mac isn't using a firmware password.
Let us know if this helps!
Best regards.
Hey lndnurseang,
Since you're having issues restarting your Mac, let's try force shutting down by holding down the power button for about 5 seconds or longer until the Mac shuts down. Once that has been done, power it back on, log in to your account, and try again.
If the issue persists, try booting up in safe mode and see if it makes a difference: Use safe mode on your Mac - Apple Support
Depending on the type of Mac you have, try the following steps below:
If you're using a Mac with Apple silicon
1. Shut down your Mac.
2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
5. Log in to your Mac. You might be asked to log in again.
If you're using an Intel-based Mac
If you're not using a Mac with Apple silicon, you're using an Intel-based Mac.
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac.
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window. If you can't start up in safe mode, make sure that your Mac isn't using a firmware password.
Let us know if this helps!
Best regards.
Family button
