macbook pro 2017 wont start just shows esc on touch bar

Battery died last month but still powered when plugged into mains. Now it no longer boots up when plugged into mains. Caps lock lights up and Touch Bar shows esc but nothing else.

any ideas?

MacBook Pro 15″, macOS 12.6

Posted on Oct 17, 2023 1:13 PM

Reply
1 reply

Oct 18, 2023 10:57 AM in response to we81

Hello we81,


Thank you for posting to Apple Support Communities.


We understand that your MacBook Pro will not start up.


Apple has a good support article that lists troubleshooting steps to take. Take a look: If your Mac doesn't turn on - Apple Support


If you're still having trouble after trying those steps, we recommend contacting Apple Support for additional assistance or having your MacBook Pro examined at an Apple Authorized Service Provider, Apple Store, or Apple Authorized Distributor.


Get Support


Find Locations


Tale care.



macbook pro 2017 wont start just shows esc on touch bar

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