Changing phone number on Apple ID

My husband is using my old iPhone. His number is different from before. I have tried recovery and changed the password but it hasn’t worked. I can’t verify because the phone number has changed. It won’t let me change the phone number.

iPhone 13 Pro, iOS 16

Posted on Oct 17, 2023 2:37 PM

Reply
1 reply

Oct 18, 2023 11:08 AM in response to Annabab247

Hello Annabab247,


Based on what you've told us it sounds like you need help getting a verfication code and updating your Apple ID information. If you can't get a verifcation code with a trusted phone number, you may be able to get one on a trusted device in Settings. You can learn how to do that here: Get a verification code and sign in with two-factor authentication - Apple Support


If you're not able to get a verification code or sign in, you can try to use account recovery to regain access to your account. We see you might have already checked out this related article, which provides some good details on the account recovery process: How to use account recovery when you can’t reset your Apple ID password - Apple Support


Thanks.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Changing phone number on Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.