iTunes puts tracks in wrong order
A new album purchased via iTunes (I do not use Apple Music) shows up in my library, but the tracks are all in the wrong order (5,7,9,11) instead of (1,2,3,4).
There are earlier discussions of this issue but the solutions don't work -- "show view options" is greyed out in most cases -- but why on earth wouldn't iTunes just keep the tracks in their original order???
Asking as a Mac user since 1988.
MacBook Air 13″, macOS 10.15