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No sound alerts for incoming messages

I am getting no audible alerts or vibration for incoming messages on my iphone. I have checked everything in settings so there is no obvious reason.

iPhone 5, iOS 10

Posted on Oct 18, 2023 12:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2023 7:55 PM

Hello CNA,


We see you need help with notification sounds not working on your iPhone. The first thing to make sure is that you have the latest iOS version installed on your device. If you do have an iPhone 5 with iOS 10 installed, the latest version is 10.3.4.


Here's how to update: Update your iPhone or iPad


If you are fully updated to iOS 10.3.4, or the issue persists after updating, try restarting your iPhone. Reply back with how it goes or any correction to your device model and iOS version if needed.


Take care.

2 replies
Question marked as Top-ranking reply

Oct 18, 2023 7:55 PM in response to CNA

Hello CNA,


We see you need help with notification sounds not working on your iPhone. The first thing to make sure is that you have the latest iOS version installed on your device. If you do have an iPhone 5 with iOS 10 installed, the latest version is 10.3.4.


Here's how to update: Update your iPhone or iPad


If you are fully updated to iOS 10.3.4, or the issue persists after updating, try restarting your iPhone. Reply back with how it goes or any correction to your device model and iOS version if needed.


Take care.

No sound alerts for incoming messages

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