Templates in Pages missing or overwritten

Hi,


In Pages,


  • Most of my own templates have disappeared.
  • Other templates have been overwritten - the thumbnail shows the original template, the document is different
  • With some templates, a dialogue reads "there was a problem downloading this template".


Anybody knows what happened, and how I could retrieve my own-created templates?


Thanks


Reinout


iMac 24″

Posted on Oct 18, 2023 1:01 AM

Reply
1 reply

Oct 18, 2023 8:13 PM in response to RGORGO

Hi RGORGO,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to restart your device? Shut down or restart your Mac - Apple Support


If yes, please check if the issue persists while on safe mode. 

Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

Use safe mode on your Mac - Apple Support


If you need further assistance, please reach out to us using the support link below so we can take a closer look into the issue.

Get Support




Take care!



Templates in Pages missing or overwritten

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