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This Apple ID is not active

I changed my Apple ID to a different one, after some hours it asked me to input my password after I did it says this Apple ID is not active

Posted on Oct 18, 2023 4:09 AM

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Question marked as Top-ranking reply

Posted on Jun 25, 2024 5:19 PM

My Apple ID after some hours it asked me to input my password after I did it says this Apple ID is not active


[Edited by Moderator]

4 replies

Jun 25, 2024 7:30 PM in response to Rich2010_

If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.


This link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.




This Apple ID is not active

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