Being charged on large digital goods

I have been charged 20,000 chf on Large digital goods with each purchase being 80chf. I have checked my purchase history and it doesn’t show me spending 80chf on anything! This all happened in 5 days and now I need to pay for it. If someone has experienced this before or has solved this issue please let me because this is insane.

Posted on Oct 18, 2023 6:16 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2023 9:51 AM

Chef,


First determine if they are real charges on your account, or just scam phishing messages trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


7 replies
Question marked as Top-ranking reply

Oct 18, 2023 9:51 AM in response to Chef219

Chef,


First determine if they are real charges on your account, or just scam phishing messages trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


Feb 13, 2024 5:49 AM in response to jenne129

jenne129 wrote:

I just noticed the same thing happened on my MasterCard, but it was from Amazon every day. There were $10 charges for the last 10 days. Large, digital goods merchants. they all come up as Amazon digital transactions which none are in my account when I sign in.

Jenne, If the charges are on your credit card but not your Apple (or Amazon) account, follow up with your credit card company.

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Being charged on large digital goods

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