I can’t turn on the tracking option in my phone

Hello i’m 19 but the message in receive when i want to turn on the tracking in my phone is “ This setting cannot be changed because your Apple ID does not meet the minimum age requirements.” and i check my date of birth but still can’t turn it on, help please.

iPhone 11, iOS 16

Posted on Oct 18, 2023 7:56 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 7:58 AM

Hello mriguero,


You came from the best resource for your issue with app tracking: If an app asks to track your activity


If you can't turn on the "Allow Apps to Request to Track" setting

In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

* For users with child accounts or who are under age 18 by birth year, signed in with their Apple ID*
* If your Apple ID is managed by an educational or business institution
* If your device is managed and uses a configuration profile that limits tracking
* If your Apple ID was created in the last 3 days

While this setting is turned off, each app that requests to track is unable to access the advertising identifier (IDFA). If the status of your account or device changes and you then choose to enable “Allow Apps to Request to Track,” the app's next request to track will display the permission prompt to you.

* Child account age varies by country and region. 


If you are within a region that the child account age is over 18 and still get this error, then it may be best to contact Apple Support directly: Get Support


They'd need to take it from here.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 19, 2023 7:58 AM in response to mriguero

Hello mriguero,


You came from the best resource for your issue with app tracking: If an app asks to track your activity


If you can't turn on the "Allow Apps to Request to Track" setting

In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

* For users with child accounts or who are under age 18 by birth year, signed in with their Apple ID*
* If your Apple ID is managed by an educational or business institution
* If your device is managed and uses a configuration profile that limits tracking
* If your Apple ID was created in the last 3 days

While this setting is turned off, each app that requests to track is unable to access the advertising identifier (IDFA). If the status of your account or device changes and you then choose to enable “Allow Apps to Request to Track,” the app's next request to track will display the permission prompt to you.

* Child account age varies by country and region. 


If you are within a region that the child account age is over 18 and still get this error, then it may be best to contact Apple Support directly: Get Support


They'd need to take it from here.


Cheers!

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I can’t turn on the tracking option in my phone

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