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Null iPad battery capacity

When I check my ipad battery capacity and health in the settings it says “null” what does that means?

iPad, iPadOS 17

Posted on Oct 18, 2023 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2024 6:28 AM

Confusedguy805

If it was 0% capacity, he/she would not have any power to the iPad. This is an issue within the software analytics. It generally happens when there is less than 60% battery life.

3 replies

Oct 18, 2023 9:08 AM in response to Tttommy1030

The battery health feature is currently exclusive to iOS for iPhone. For iPad, here is Apple's advice for checking your battery usage:

Check iPad battery usage - Apple Support


iOS/iPadOS for iPad has never had the Battery Health feature - most likely because iPad batteries are both considerably larger and have a much longer service life than iPhone. An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles - whereas an iPhone is rated to have 80% of initial capacity after 500 full cycles.


There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.


https://www.coconut-flavour.com/coconutbattery/


If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to first have your iPad tested. 


If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.


Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.


You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


Null iPad battery capacity

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