Hard drive fills to capacity without cause after upgrading to macOS 14.

I keep about 150 to 200 GB open on my 1TB hard drive. I installed Sonoma. The next day my drive was full. I purged 50 GB, the next day it was full again. I purged 50 GB, the next day it was full again. on and on. I've seen this elsewhere, and one person attributed it to Google drive. I removed that. Any other ideas?


[Re-Titled by Moderator]

Posted on Oct 18, 2023 9:30 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2023 12:08 PM

After deleting the contents of /private/tmp, I have over 600gb free. I had deleted lots of other files before finding the cause of the issue. I had even moved all of my user files off to a thumb drive.


I read that the macOS is supposed to delete everything in /private/tmp every time you reboot. Is there any reason why ours was filling up like mad and never purging? Bug?

5 replies
Question marked as Top-ranking reply

Oct 23, 2023 12:08 PM in response to farrago

After deleting the contents of /private/tmp, I have over 600gb free. I had deleted lots of other files before finding the cause of the issue. I had even moved all of my user files off to a thumb drive.


I read that the macOS is supposed to delete everything in /private/tmp every time you reboot. Is there any reason why ours was filling up like mad and never purging? Bug?

Oct 23, 2023 10:08 AM in response to farrago

ok, an app that looks at your largest folders found this one...

Macintosh HD/ private /tmp

used Go > Go to folder > /private/ ...then open tmp folder

It has about 500GB in it. None of the files in there are older than the date I upgraded to Sonoma.

It had hundreds or even thousands of folders that were exactly the same size (94.9MB).

Each one is named with random letters and numbers, and each has these folders inside...

  • Library
    • Printers
      • Xerox <-- This one is 94.3MB
      • PPDs
    • Frameworks
      • XeroxAnalytics.framework


There are probably 400 of that exact Xerox printer 94.3MB folder, each with a different root folder name. Then it does the same thing with our brother printers and so on.


This appears to be what is filling up our hard drive. How do we stop it? See lower image. It is doing this non-stop. We use an app called Printix. I removed that, thinking it might have something to do with this.


This image is when viewed by size:



This is a small segment when viewed by date created.... you can see it is doing this non-stop.


Oct 31, 2023 8:40 AM in response to farrago

It behaved for a few days, and overnight it filled up 600gb of free space. I always get alerted to the problem when I start getting pop-ups ...like, in photoshop it'll say that my scratch disk is full!


I added a printer 2 days ago, and it didn't fill up the private/tmp folder with usuless huge printer files like it had in the past. Then, yesterday, I changed the name of one printer from something generic (like, "Xerox XYZ200") to something more descriptive (like, "Server Room Printer"). After I changed the name, it seemed to have gone off the rails again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hard drive fills to capacity without cause after upgrading to macOS 14.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.