switching of my Airpods Max does not work

despide my other airpods the airpods max does not switch between devices at all. I have to reset to factory settings to pair to another device. And the reset process is in my real life not like described by apple. I have never seen my airpods max light flash in white light. I only see green and orange light. And the airpods does not install the latest firmware. In case, with charging cable connected and a iPad paired, nothing happens.


Anyone else?

AirPods Max

Posted on Oct 18, 2023 9:31 AM

Reply
1 reply

Oct 19, 2023 8:49 AM in response to ortwin

Hello ortwin,


We understand that that you're not able to switch devices when using your AirPods Max. The following steps may be able to assist you:


"Switch devices

Here's how to switch from listening to one device with your AirPods Max to listening to another.


Switch automatically

You need iOS 14.3 or later, iPadOS 14.3 or later, or macOS Big Sur 11.1 or later for your AirPods Max to switch between devices automatically.2 Your devices need to be signed in with the same Apple ID using two-factor authentication. For example, while listening to music on your iPad, you answer a call on your iPhone. Your AirPods Max switch from the music on your iPad to the phone call on your iPhone automatically.


In some situations with macOS Big Sur, you'll see a notification about your AirPods Max on the screen of your Mac. When you hold the pointer over the notification, a Connect button appears. Click Connect to confirm that you want your AirPods Max to switch to—or stay with—your Mac.


If you want to turn automatic switching off for an iPhone or iPad, go to Settings > Bluetooth on that device with your AirPods Max on your ears. Tap the Info button next to your AirPods Max in the list of devices. Tap Connect to This iPhone [or iPad], and then tap When Last Connected to This iPhone [or iPad]. To turn this feature on again, tap Automatically.


If you want to turn automatic switching off for your Mac, open Bluetooth preferences on your Mac with your AirPods Max on your ears. Click the Options button next to your AirPods Max in the list of devices. Click Connect to This Mac, and then choose When Last Connected to This Mac. To turn this feature on again, choose Automatically.

Switch audio between devices


Switch manually

If necessary, follow these steps to choose a different device to play audio or to switch the audio to different headphones or speakers.


On your iOS or iPadOS device

  1. Open Control Center on your iPhone or iPod touch, or iPad.
  2. Touch and hold the audio card in the upper-right corner of Control Center to control audio.
  3. Tap , then choose the device that you want from the list.


On your Mac

Click the volume control  in the menu bar and choose your AirPods Max or other speakers under Output Device."


More details here: Connect and use your AirPods Max


If the issue persists, we suggest reaching out to Apple for further assistance. You can connect with them here: AirPods Replacement, Repair, & Service


Take care.




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switching of my Airpods Max does not work

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