Refund issue

Hello Respected Sir,


I have not received any kind of refund for this PicsArt Gold Annual subscription. I have taken 7 days free trail but the amount was deducted from my account. I have reported for the claim and apple has mail me that they have refunded but i have not got any kind of refund. How mant days it will take for the refund ? Can you guide me through this? 


Waiting for your reply 

Thank you 


[Edited by Moderator]

iPad, iPadOS 16

Posted on Oct 18, 2023 11:39 AM

Reply
Question marked as Best reply

Posted on Oct 18, 2023 11:44 AM

For how long a refund may take after approval, see the following from: Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see

the refund after 30 days, contact your financial institution.


2 replies
Question marked as Best reply

Oct 18, 2023 11:44 AM in response to DhavalMevatia

For how long a refund may take after approval, see the following from: Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see

the refund after 30 days, contact your financial institution.


Refund issue

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