My beats flew will not charge or turn on

My Beats Flex wont charge or turn on

iPhone X, iOS 16

Posted on Oct 18, 2023 2:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 11:04 AM

Hey there SKallDayy,


Thanks for reaching out to the Apple Support Communities.


To get started, do you get any lights or indication of power when charging your headphones, or pressing the power button?


If so, try resetting your Beats with the steps shown here: Reset your Beats earphones - Apple Support


Reset Beats Flex
1. Hold down both the power button and the volume down button for 15 seconds.
2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.


If the issue persists, or if you don't get any indication of power when using different charging cables or adapters, then this could indicate a possible hardware issue. If that's the case, you can reach out to Apple Support directly at this link here to discuss possible service options in your region: Get Support - Apple


We hope that's able to help.


Best regards.

1 reply
Question marked as Top-ranking reply

Oct 19, 2023 11:04 AM in response to SKallDayy

Hey there SKallDayy,


Thanks for reaching out to the Apple Support Communities.


To get started, do you get any lights or indication of power when charging your headphones, or pressing the power button?


If so, try resetting your Beats with the steps shown here: Reset your Beats earphones - Apple Support


Reset Beats Flex
1. Hold down both the power button and the volume down button for 15 seconds.
2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.


If the issue persists, or if you don't get any indication of power when using different charging cables or adapters, then this could indicate a possible hardware issue. If that's the case, you can reach out to Apple Support directly at this link here to discuss possible service options in your region: Get Support - Apple


We hope that's able to help.


Best regards.

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My beats flew will not charge or turn on

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