I i’m lovked out with my apple and itunes. I can’t update my payment method. I need assistance

I need assistance on updating my payment information. I can’t update due to locked out on applle id and itunes to contact aplle support team.

iPhone 8, iOS 14

Posted on Oct 18, 2023 3:54 PM

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Posted on Oct 18, 2023 4:44 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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Question marked as Best reply

Oct 18, 2023 4:44 PM in response to johnatan17

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



I i’m lovked out with my apple and itunes. I can’t update my payment method. I need assistance

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