after just upgraded to mac monterey backservice app pop up asks to install. when i click cancel it just keeps coming back. shut down and its still there. there is no backservice app anywhere in the systen or applications folder. how do i get rid of this?
MacBook Air 13″, OS X 10.11
Start with this if IntelMac...
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.
Run MalwareBytes.
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
Hi there,
Complete instructions to remove it...
https://malwaretips.com/blogs/remove-backservice/
The free Malwarebytes may take care of it...
sorry but there is no backservice app on my computer, the pop up wants to install it and when i click cansel it popping back up leaving this pop up on my screen 100% of the time. i need to get rid of the pop up not the app. does that make sense?
Start with this if IntelMac...
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.
Run MalwareBytes.
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
thanks so much for your help. The pop up still come up in safe mode but i can cancel it and it doesnt come back. when i restart in normal mode its back, over and over andwont cancel. malwarebytes found nothing. i suppose i could just run in safe mode all the time. or maybe upgrade to the OS after montery, not sure if all the bugs are fixed tho.
The free Malwarebytes may take care of it...
https://www.malwarebytes.com/mac/
macOS Sierra 10.12 - macOS Monterey 12.x, Malewarebytes v4.12.0
i ran it and no help...pop up is still there. idont understand why monterey os would come with this backserve app. im going to try and go back to the previous os which i never had a problem with
cant cancel backservice app pop up
