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iPhone access gateway at 10.0.0.1 fails

error message:

"Hmmm... can't reach this page.

"10.0.0.1 took too long to respond.

"Try:

"Checking the connection

"ERR_CONNECTION_TIMED_OUT"

iPhone XS Max, iOS 17

Posted on Oct 18, 2023 5:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 12:24 PM

Hey john-nh,


It sounds like you may be network issues on your iPhone. If the is happening when you are connected to a Wi-Fi network, try these steps one at a time and test between each step. They will resolve many minor network issues.


  • Restart your network equipment (e.g. modem, router, etc.)
  • Restart your iPhone.
  • Disable any VPN profiles that you have active on your iPhone at Settings > General > VPN & Device Management.
  • Reset your network settings from Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (This resets Wi-Fi networks and passwords, cellular settings, and any VPN and APN settings that you've previously used. You will want to ensure you have the ability to reconnect to your Wi-Fi networks before performing this step.)


If you still see the 10.0.0.1 error after these steps, ensure you are following Apple's recommended settings for Wi-Fi routers and access points.


Kindest Regards.


3 replies
Question marked as Top-ranking reply

Oct 19, 2023 12:24 PM in response to john-nh

Hey john-nh,


It sounds like you may be network issues on your iPhone. If the is happening when you are connected to a Wi-Fi network, try these steps one at a time and test between each step. They will resolve many minor network issues.


  • Restart your network equipment (e.g. modem, router, etc.)
  • Restart your iPhone.
  • Disable any VPN profiles that you have active on your iPhone at Settings > General > VPN & Device Management.
  • Reset your network settings from Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (This resets Wi-Fi networks and passwords, cellular settings, and any VPN and APN settings that you've previously used. You will want to ensure you have the ability to reconnect to your Wi-Fi networks before performing this step.)


If you still see the 10.0.0.1 error after these steps, ensure you are following Apple's recommended settings for Wi-Fi routers and access points.


Kindest Regards.


iPhone access gateway at 10.0.0.1 fails

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