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Level 1

4 points

iPhone 13 doesn't recognize Sandisk SSD (4 TB)

I have a SanDisk Extreme Pro Portable SSD (4 TB), which I am trying to connect directly my iPhone. I did the following:

Use the lightening cable to connect to external power source, along with SanDisk
Re-formatted the SSD drive to APFS

Still my iPhone is not recognizing SanDisk SSD. What should I do?

Posted on Oct 18, 2023 5:20 PM

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Community Specialist

Oct 19, 2023 12:35 PM in response to prj1991

Hi prj1991,

Thank you for participating in the Apple Support Communities. If you are having issues with your iPhone, here are a few steps that may be useful:

1. Restart your iPhone to see if the issue persists: Restart your iPhone - Apple Support

2. Update your iPhone to rule out the older software: Update your iPhone or iPad - Apple Support

3. Contact the manufacturer of the accessory.

4. If you need further support, reach out to Apple Support here: Apple Support

Have a great day.

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iPhone 13 doesn't recognize Sandisk SSD (4 TB)

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