Cancelling Eharmony and Requesting Refund
Realized that I had a two year subsciption to Eharmony, not the 1 year I thought. I went to cancel auto renewal and discovered this. And found that I bought through iTunes. I'm surprised. Also surprised I would have paid $699 for a 2-year subscription which is much higher than the newsstand price! I had purchased through the Eharmony app on my phone. How it routed to iTunes I do'nt know. But this was in Dec 2022, about a year ago, and now there is no option to cancel renewal or request refund (for the second year) because apparantlyn the purchase is too old (10 months). Honestly, I used the eHarmony app for a few months and found it not very good for me, so did not use it much at all. Eharmony says I can't cancel or get a refund through them because I bought from iTunes. I called Apple and they said that I bought from Eharmony using my iPhone, so it looks like an Apple purchase, but it is not. I have a receipt in Apple that says it was 'in app' purchase, which appears to be an Apple transaction? That's from the highest level
Senior in the Subscriptions area. So, apparantl I can't cancel the autorenewal coming in 2024, and I also can't request a refund for the 2nd year, which I could really use. I don't believe I ever selected 2 years, which I've never done a thing like that in my life. Please help?
Apple Watch Series 6, watchOS 9