Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Volume control TV via IR is removed from Apple TV

In volume control the only way to have my remote control the volume was to select TV via IR, as of the latest update it appears that option is no longer available. What should I do?

Apple TV 4K, tvOS 15

Posted on Oct 18, 2023 7:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 1:07 AM

Do you use the Siri Remote? If so, which model? Identify your Apple TV remote - Apple Support

Not sure why that option is not available to you. It is available to other users, including me, on tvOS 17.0.

Try a restart of the Apple TV box through Settings﹥System﹥Restart.

If the issue persists after that, then please contact the Apple Support staff for further assistance.


1 reply
Question marked as Top-ranking reply

Oct 19, 2023 1:07 AM in response to Isaiahhanson98

Do you use the Siri Remote? If so, which model? Identify your Apple TV remote - Apple Support

Not sure why that option is not available to you. It is available to other users, including me, on tvOS 17.0.

Try a restart of the Apple TV box through Settings﹥System﹥Restart.

If the issue persists after that, then please contact the Apple Support staff for further assistance.


Volume control TV via IR is removed from Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.