Closing pop up window regarding privacy in the main page

I am not able to close pop up window when I am opening my mailbox, as below:

iPhone 11, iOS 16

Posted on Oct 18, 2023 10:48 PM

Reply
1 reply

Oct 19, 2023 6:00 PM in response to joanq19

Hello joanq19,


Thank you for using Apple Support Communities. We were unable to see the screenshot you've shared. So we're on the same page, what does this pop-up exactly say? Is it happening with a specific email account or multiple? Also, does it happen when you check your inbox, compose a message, or something else? Please specify.

This will help us to provide relevant troubleshooting.


In the meantime, it looks like your iPhone is not up-to-date on software. We'd recommend backing up your iPhone, update to iOS 17, and see if the issue continues there. Here's how:


Back up iPhone

Update iOS on iPhone


Let us know, and we'll go from there. Kind regards.


Closing pop up window regarding privacy in the main page

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