AirPod max wont acknowledged they or put on

My AirPod max connect to my devices but won’t acknowledge when I put them on

Posted on Oct 18, 2023 11:47 PM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 7:01 PM

Hi Airplanequartet,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to restart your AirPods Max?


To restart, "press and hold the noise control button and the Digital Crown until the LED flashes amber."


If restarting didn't help, "you can also reset AirPods Max to factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white."


You can use the article below as a reference.

How to reset your AirPods Max - Apple Support


If you need further assistance, please reach out to us using the support link below so we can take a closer look into the issue.

Get Support




Take care!


1 reply
Question marked as Top-ranking reply

Oct 19, 2023 7:01 PM in response to Airplanequartet

Hi Airplanequartet,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to restart your AirPods Max?


To restart, "press and hold the noise control button and the Digital Crown until the LED flashes amber."


If restarting didn't help, "you can also reset AirPods Max to factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white."


You can use the article below as a reference.

How to reset your AirPods Max - Apple Support


If you need further assistance, please reach out to us using the support link below so we can take a closer look into the issue.

Get Support




Take care!


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AirPod max wont acknowledged they or put on

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