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PANNE D'IMPRESSION SUR HP DJ 2634

Depuis la mise à jour Sonoma 14, l'impression des documents est en panne alors que la liaison WIFI est active et le scanner fonctionne...

MacBook Pro 13″, macOS 14.0

Posted on Oct 19, 2023 2:31 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 4:58 AM

Hello,


The HP DeskJet 2634 All-In-One Printer is listed as supported in About AirPrint - Apple Support. Additional printer drivers should not be needed if this model is connected to the same network (Wi-Fi router) as the Mac computer.


Have you checked with HP whether a printer firmware update has been made available?


You may want to try resetting the printing system and re-adding the printer.

Réinitialiser le système d’impression sur le Mac pour résoudre un problème - Assistance Apple (FR)

Ajouter une imprimante à la liste des imprimantes pour pouvoir l’utiliser sur Mac - Assistance Apple (FR)


One more thing to try if there is a problem with AirPrint would be a full power-cycle sequence (including the router):

Power off the Wi-Fi router, the HP printer, the Mac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the HP printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.

4 replies
Question marked as Top-ranking reply

Oct 19, 2023 4:58 AM in response to jean-marie357

Hello,


The HP DeskJet 2634 All-In-One Printer is listed as supported in About AirPrint - Apple Support. Additional printer drivers should not be needed if this model is connected to the same network (Wi-Fi router) as the Mac computer.


Have you checked with HP whether a printer firmware update has been made available?


You may want to try resetting the printing system and re-adding the printer.

Réinitialiser le système d’impression sur le Mac pour résoudre un problème - Assistance Apple (FR)

Ajouter une imprimante à la liste des imprimantes pour pouvoir l’utiliser sur Mac - Assistance Apple (FR)


One more thing to try if there is a problem with AirPrint would be a full power-cycle sequence (including the router):

Power off the Wi-Fi router, the HP printer, the Mac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the HP printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.

PANNE D'IMPRESSION SUR HP DJ 2634

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