Preview not saving edited photos (JPEGs) on MacBook running OSX 14.0 (Sonoma)

It seems that since updating my MacBook Pro (2019 16") to the latest version of OSX (Sonoma 14.0), the preview application refuses to save any photo that has been edited, presenting the following (rubbish and unhelpful) message: "The document xxx could not be autosaved" followed by "Your changes will not be saved until the problem is resolved. You can also duplicate the document or discard your changes to close it." However, even if I duplicate the file, the same erroneous message appears.


There is no reason why these files cannot be edited, as immediately prior to upgrading to the new OSX, it worked perfectly well, as expected on other similar files.


So basically, Preview now appears to be useless for making any edits to any photo (JPEG) files.


Thanks guys!


Posted on Oct 19, 2023 7:33 AM

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Posted on Dec 9, 2023 12:11 PM

Same problem here. I've used Preview for as long as it has existed. I scan a jpg document, make changes and the ****** thing won't save. I can print it, I can print to pdf but when I try to save it says it can't be done and then tells me to duplicate, which it then DOES NOT DO it! No duplicate exists. I've been trying to make it work for over 2 weeks now, and this just began with the last update. Who messed this thing up? Now I have to put it in Photoshop, make edits, change it save it, and transfer it to Preview to finish up for pdf export (only because that pdf export works better). It is a mess completely FUBAR!

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Question marked as Best reply

Dec 9, 2023 12:11 PM in response to The Speakologist

Same problem here. I've used Preview for as long as it has existed. I scan a jpg document, make changes and the ****** thing won't save. I can print it, I can print to pdf but when I try to save it says it can't be done and then tells me to duplicate, which it then DOES NOT DO it! No duplicate exists. I've been trying to make it work for over 2 weeks now, and this just began with the last update. Who messed this thing up? Now I have to put it in Photoshop, make edits, change it save it, and transfer it to Preview to finish up for pdf export (only because that pdf export works better). It is a mess completely FUBAR!

Jan 19, 2024 1:45 AM in response to The Speakologist

Having the same problem. Here is a workaround that solved it for me:


Open up the ColorSync Utility (/Applications/Utilities). Open the image file you want to edit. At bottom left, there'll be dropdowns for "Match to Profile" and "None." Click the "None" one and select Display —> Apple RGB (or some other RGB). Save the image file in ColorSync Utility.

Now open up the saved file with Preview. You should be be able to save it as normal.


hope this helps!

Best


Jan 7, 2024 2:40 PM in response to Luis Sequeira1

For me, upgrading from 14.1 to 14.2.1 did not help. Same problem. But the other obscure workaround mentioned above does work for me. After making the edits to the JPG, I exported to PDF, which worked fine, and then exported the PDF back to JPG, which also worked fine.

Weird one. Seems like a bug in the latest release to me. Any chance that Apple might take a look at this one?

Oct 19, 2023 7:47 AM in response to Luis Sequeira1

Hi there. The files are scanned photos currently in the 'downloads' folder (they will be moved once I can edit them). Interestingly, it seems that Preview allows me to edit photos (that I had already edited previously - there were a lot of scanned photos and I had not completed the process when I upgraded the OSX). However, according to the Properties, both versions give me read & write access.

Nov 21, 2023 8:47 AM in response to dialabrain

I am also having the same problem with Sonoma 14.1.1 As The Speakologist indicated, previously scanned photos can be edited via Preview but since upgrading to OS Sonoma, it is a problem. Additionally, I now see the words Stand Alone in the left hand corner beside the Apple symbol when I scan photos whereas previously it indicated Epson scanner during the scanning process. I have a MacBook 2022.

Jan 5, 2024 2:11 PM in response to The Speakologist

Same problem here on Sonoma 14.1.2. Cannot save a cropped JPG image with cryptic error message "The document could not be autosaved." This after attempting to manually save the file. After attempting to duplicate the file, get error message "The operation could not be completed." Export to a different JPG file name in a different folder locations fails with "Could not be exported". Office apps are able to save, so problem appears to be due to an issue with Preview.

Preview not saving edited photos (JPEGs) on MacBook running OSX 14.0 (Sonoma)

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