Preview not saving edited photos (JPEGs) on MacBook running OSX 14.0 (Sonoma)

It seems that since updating my MacBook Pro (2019 16") to the latest version of OSX (Sonoma 14.0), the preview application refuses to save any photo that has been edited, presenting the following (rubbish and unhelpful) message: "The document xxx could not be autosaved" followed by "Your changes will not be saved until the problem is resolved. You can also duplicate the document or discard your changes to close it." However, even if I duplicate the file, the same erroneous message appears.

There is no reason why these files cannot be edited, as immediately prior to upgrading to the new OSX, it worked perfectly well, as expected on other similar files.

So basically, Preview now appears to be useless for making any edits to any photo (JPEG) files.

Thanks guys!

Posted on Oct 19, 2023 7:33 AM

Top-ranking reply

anzacher

Level 1

13 points

Posted on Jan 27, 2024 9:14 AM

I upgraded to 14.3 2 days ago, and my problems (color only, I haven't really used greyscale - however the problems I was experiencing were the SAME) - 14.3 seems to have solved the problem and it's apparently an important security update.

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62 replies

Oct 19, 2023 7:47 AM in response to Luis Sequeira1

Hi there. The files are scanned photos currently in the 'downloads' folder (they will be moved once I can edit them). Interestingly, it seems that Preview allows me to edit photos (that I had already edited previously - there were a lot of scanned photos and I had not completed the process when I upgraded the OSX). However, according to the Properties, both versions give me read & write access.

AuldUser

Level 1

8 points

Nov 21, 2023 8:47 AM in response to dialabrain

I am also having the same problem with Sonoma 14.1.1 As The Speakologist indicated, previously scanned photos can be edited via Preview but since upgrading to OS Sonoma, it is a problem. Additionally, I now see the words Stand Alone in the left hand corner beside the Apple symbol when I scan photos whereas previously it indicated Epson scanner during the scanning process. I have a MacBook 2022.

chdsl

Level 2

410 points

Dec 7, 2023 12:20 AM in response to MECIdaho

MECIdaho wrote:

Help! I have the same problem and have a deadline for a newsletter I edit in a couple of days.

It would be better if you'd open a new thread explaining your specific problem for users to help you.

Jan 9, 2024 1:00 PM in response to Luis Sequeira1

My problem started after updating to 14.2.1.

If I try to edit a jpg, I get the "Cannot Save" message.

It gives an option to Duplicate, but that doesn't work either.

It seems to work with png files, just not jpg.

ksfla

Level 1

8 points

Jan 11, 2024 1:12 PM in response to dlana

I updated to 14.2.1 yesterday and it made no difference. I think the problem is related to the grayscale color profile. Unfortunately you can't change it to RGB in Property Inspector. Did anyone report this to Apple?

Jan 11, 2024 2:47 PM in response to The Speakologist

What’s even more annoying is that, looking at the dates on many posts, this has apparently been going on for some time. I have contacted Apple a couple of times, and have received no response. This is unacceptable!

Hans_x

Level 1

8 points

Jan 17, 2024 4:29 AM in response to Luis Sequeira1

Thanks !! for information about the grayscale issue. I used a photo scanner for black and white film and used 16-bit grayscale. I didn't realize that the problem was connected to jpeg in black and white. Does the problem exist for all types of black and white jpeg files?

Hopefully the problem will be fixed in the next release...

anzacher

Level 1

13 points

Jan 23, 2024 12:01 PM in response to The Speakologist

I just updated to OS 14.2 The Problem with Preview got WORSE. Before I would edit my photos and it wouldn't save them. NOW it won't even let me edit them, the "tools" are greyed out!

I do fairly intense photo editing and use other tools, but frequently all I need is Preview to slightly adjust the contrast or temperature and I don't need to open the pic in full blown photo editing software.

What the heck, Apple??? Why is Preview not working???

PS, although I appreciate the work-arounds listed above (export as pdf and re-import as jpg) that's ridiculous for my work.

ksfla

Level 1

8 points

Mar 30, 2024 11:50 AM in response to anzacher

I have a 24" iMac with M1 chip build in 2020. The latest update is 14.2.1. I don't believe version 14.4.0 is available as I checked. Am I stuck with this and the bugs in Preview? I think Apple has a responsibility to fix this for older machines.

dialabrain

Level 10

135,815 points

Oct 19, 2023 8:53 AM in response to Luis Sequeira1

FWIW, I had some issues with Preview on Sonoma when I was still running 14.0.

Oct 20, 2023 3:01 AM in response to Luis Sequeira1

No. Same problem, even if the files are moved to a different location. This is a very bizarre problem!

AuldUser

Level 1

8 points

Nov 21, 2023 1:00 PM in response to chdsl

Rebooting made no difference

Nov 21, 2023 7:43 PM in response to chdsl

One of the first things I tried (multiple times) - it made no difference!

MECIdaho

Level 1

8 points

Dec 6, 2023 1:50 PM in response to The Speakologist

Help! I have the same problem and have a deadline for a newsletter I edit in a couple of days.

Mpemery

Level 1

8 points

Dec 8, 2023 9:15 AM in response to The Speakologist

I am having the EXACT same issues with the Preview! SO SO frustrating! It worked until I updated the computer. APPLE: Please fix this bug.

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Preview not saving edited photos (JPEGs) on MacBook running OSX 14.0 (Sonoma)