Scratch on iPhone 13 screen

Hey Lipgloss1,

We recommend cleaning the display to confirm its a scratch by following the steps below.

iPhone 15, iPhone 14, iPhone 13, iPhone 12, and iPhone 11 models

These models feature glass with advanced textured matte finishes either on the back glass or around the camera area. With normal use, the textured glass on your iPhone might show signs of material transfer from objects that come in contact with your iPhone, such as denim or items in your pocket. Material transfer might resemble a scratch, but can be removed in most cases.

For iPhone 15 Pro and iPhone 15 Pro Max, the oil from your skin might temporarily alter the color of the outside band. Wiping your iPhone with a soft, slightly damp, lint-free cloth will restore the original look.

Clean your iPhone immediately if it comes in contact with anything that might cause stains or other damage — for example, dirt or sand, ink, makeup, soap, detergent, acids or acidic foods, or lotions. Follow these guidelines for cleaning:

* Unplug all cables and turn off your iPhone.

* Use a soft, slightly damp, lint-free cloth — for example, a lens cloth.

* Avoid getting moisture in openings.

* Don’t use cleaning products unless following the instructions for disinfecting your iPhone.

* Don't use compressed air.

Your iPhone has a fingerprint-resistant oleophobic — oil repellent — coating. Cleaning products and abrasive materials will diminish the coating and might scratch your iPhone.

For future reference, you can review the steps here: Cleaning your iPhone.

If it is a scratch, and would like to explore service options, click here: iPhone Screen Repair & Replacement.

Take care.