WHY DOES MY CHASE ON LINE BANKING NOT WORKING ANY LONGER THEY SAY I NEED NEWER VERSION OF SAFARI . I HAVE THE LATEST VERSION

it just does not allow me access. they say they are not supporting this version

Windows, Windows 6

Posted on Oct 19, 2023 11:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 6:42 PM

This is Chase's problem to fix. They need to stop using the outdated and privacy-intrusive "user agent" query. Unfortunately, that leaves you out in the cold until they realize the error of their ways and correct it.


The workaround for end users who are unable to update their Macs to a newer macOS version is to use a different browser.


Consider Brave:


https://brave.com/


Firefox is a distant second choice:


https://www.mozilla.org/en-US/firefox/new/


The bottom line is that there is nothing wrong with your Mac's version of Safari, but that bank is using an outdated and ill-conceived method of determining browser requirements. If you are so motivated direct their attention to the WWW publication User-Agent Client Hints (courtesy VikingOSX).


In-depth background discussion here: chase wants me to update safari to 16, should I do that? - Apple Community

2 replies
Question marked as Top-ranking reply

Oct 19, 2023 6:42 PM in response to edw6645

This is Chase's problem to fix. They need to stop using the outdated and privacy-intrusive "user agent" query. Unfortunately, that leaves you out in the cold until they realize the error of their ways and correct it.


The workaround for end users who are unable to update their Macs to a newer macOS version is to use a different browser.


Consider Brave:


https://brave.com/


Firefox is a distant second choice:


https://www.mozilla.org/en-US/firefox/new/


The bottom line is that there is nothing wrong with your Mac's version of Safari, but that bank is using an outdated and ill-conceived method of determining browser requirements. If you are so motivated direct their attention to the WWW publication User-Agent Client Hints (courtesy VikingOSX).


In-depth background discussion here: chase wants me to update safari to 16, should I do that? - Apple Community

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WHY DOES MY CHASE ON LINE BANKING NOT WORKING ANY LONGER THEY SAY I NEED NEWER VERSION OF SAFARI . I HAVE THE LATEST VERSION

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