Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
My iPhone 13th max will connect to our WiFi and I can easily check email, social media, etc., however, when it tries to backup to iCloud it says it fails because of poor connection. I also cannot update to the latest software versions because it says I am not connected to WiFi, but I am…. Any thoughts?
iPhone XS Max, iOS 13
"WiFi and backup: My iPhone 13th max will connect to our WiFi and I can easily check email, social media, etc., however, when it tries to backup to iCloud it says it fails because of poor connection. I also cannot update to the latest software versions because it says I am not connected to WiFi, but I am…. Any thoughts?"
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Connected WiFi Not Working:
Just because you have a WiFi connection does not mean you are connected to the Internet. You may be using internal LAN services.
By chance do you use a VPN on your iPhone? If you do, not only turn it off, but get rid of it completely. VPN on iPhone is not necessary and can cause issues similar to what you're describing.
WiFi and backup
