"The import failed." error when I try to set up iCloud account in Mail app

Bought new MacBook Air and when I started mail. the app needed to import messages from iCloud. I have tried numerous times but the app still fails to import the messages and consequently I cannot run the mail app.

[Re-Titled by Moderator]

MacBook Air (M2, 2023)

Posted on Oct 19, 2023 10:50 PM

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1 reply

Oct 20, 2023 4:50 PM in response to va-roadie

Though someone else may have seen this before, it's a new one for me.

Since yours is a new MacBook Air, I'd call 1‑800‑APLCARE.

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"The import failed." error when I try to set up iCloud account in Mail app

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