podcast subscription removed by provider

Question

podcast subscription removed by provider

I purchased an annual subscription to a podcast on 23 July 2023. In early October, the podcast provider removed the subscription. The subscription is no longer available to purchase and I’m no longer benefitting from the ad-free content that this subscription provided.

Will I get an automatic, pro-rata refund from Apple? It seems I can’t request a refund via the online refund process due to when the subscription was purchased.

Posted on Oct 20, 2023 12:25 AM

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Answer 1

Oct 20, 2023 12:50 AM in response to fdhfgdgfjhfytrdfgxfgfd

I can only suggest you contact Podcasts Support - if you can: some people have reported not being able to contact tbhem unless they themselves have a podcast.

https://podcastsconnect.apple.com/contact-us

If you are unable to contact them you should try general Support: they tend not to want to deal with podcasting problems but as a customer who has paid money you should persist, asking for it to be escalated if necessary.

https://getsupport.apple.com

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podcast subscription removed by provider

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